Director’s Mission Achievement Award – Team Contribution (2022)
This CFPB award recognized the work across the Stakeholder Services division, including the contact center’s knowledge management program, for operating the bureau’s complaint handling system during the pandemic —a period of record-high consumer complaints.
Best of the Web, comScore study of federal websites (2012)
DHS.gov tied with State.gov as the two “best performing websites” of the 75 websites in an independent comScore survey of best practices
Center for Environmental Innovation & Leadership (2010)
Award for Excellence in Education and Outreach for RestoretheGulf.gov
PA State Library Association Exemplary Project (2010)
Recognition for the Cumberland County Library System website redesign, where I led overall project management, testing, and training
Best Feds on the Web (2000)
Government Executive Magazine recognized Energy.gov as one of the 10 Best Feds on the Web for 2000, in the 4th annual Govexec.com competition.
Leadership Award (2000)
Awarded by the Association for Federal Resource Information Management