strategy

How to Review Your Team’s Performance

If your program leads change in a large organization, one of your primary challenges will be to find out where you are […]

In many large organizations there is an ongoing debate – sometimes a battle — for ownership of the web operations.

Like a call center system that can drive you to distraction (press one for English), the labels and hierarchy of

I heart widgets – I think they are one of the most lightweight and powerful tools out there for communicating

I’ve been thinking about technology and the office. Beyond the Internet and cell phones in general, how is web technology

Web content has an astonishing degree of flexibility these days. The ability to use widgets solves the developer’s puzzle: you no longer