Leaders Get a Yardstick
Whether maintaining an existing site or building a new one, our goal is to transform the way you do business on the web and guide your organization through a change that will revolutionize your website management and usability.
We benchmark your site against a checklist of best practices for governing, core, and enabling processes. A roadmap to success!
Web Audit Services: Results that Matter
Our comprehensive web governance system audit provides large organizations with a proven insight into the strengths and weaknesses of their current system.
Those who are part of your web ecosystem will have a voice in the planning and improvement process. An independent auditor brings an open-minded point of view to the fieldwork, encouraging frank discussions with stakeholders.
Leaders get a yardstick to measure success and map improvements in performance, service, and quality, as well as how well they meet their business goals.
Projects: the Web Governance Audit
We have a rich depth of experience in conducting communication audits, with the majority of our activity focused on Web-Based activities. Additionally, we have experience performing general communication audits for large public sector systems.
We use a variety of techniques, including interviews, surveys, analysis, and usability reviews. Our audit provides a full evaluation of your site’s performance against a checklist of best practices covering governing processes, core processes, and enabling processes.
360-degree Web Governance Audit
A 360-degree audit will last between six and eight weeks. Here’s our method: we cover over 200 factors that impact your performance, field a 40 question survey to your entire web team to gather their views and do in-depth interviews with up to 10 key web staffers to probe their attitudes and behavior in managing the site. We also compare your organization structure and documentation against best practices so you know how you measure up.
Let us know if we can leverage these skills to benefit your organization, utilizing a proven method we’ve successfully employed in the past or a custom solution tailored to your specific structure. Contact us if you would like a briefing on our Web governance audit methodology.